Shipping policy
Shipping Policy
1. Order Processing
- Processing Time: 1-3 business days.
- Exception: No shipping on weekends/holidays.
- Delays: We will send an email notification if there are delays due to high order volume.
2. Shipping and Delivery
- Free Shipping: Enjoy free shipping.
- Delivery Time: 7-15 business days worldwide.
- Exception: Customs or weather conditions may cause delivery delays.
3. Tracking Information
- Confirmation: Email will be sent immediately after shipment.
- Activation: Tracking number will be updated within 24-48 hours.
- Method: Tracking link will be included directly in the email.
4. Customs and Taxes
- Exception: tabletbay.shop does not charge any customs duties.
- Compliance: Subject to the laws and regulations of your country.
5. Package Damage
- Liability: The carrier is responsible for handling damage or loss during transit.
- Claims: Please contact the carrier directly to file a claim.
- Evidence: Please retain the original packaging and the damaged item.
6. Address Issues
- Accuracy: Buyers must provide correct address information.
- Errors: No refunds will be given for deliveries due to incorrect addresses.
- Correction: If the address is incorrect, please email customer service immediately.
7. Contact Customer Service
- Email: susacijicul30@gmail.com
- Shop: tabletbay.shop